PRIVACY POLICY
The Bigger Brand (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you interact with us online, by email, phone, or in person.
1. Information We Collect
We may collect and process the following types of personal information:
Contact Information – such as your name, email address, phone number, and business details when you enquire about our services.
Marketing & Communication Data – your preferences in receiving marketing from us.
Website Data – technical data including IP address, browser type, and how you use our website.
Project & Service Information – details you provide so we can deliver marketing services (e.g. brand guidelines, campaign data).
2. How We Use Your Information
We use your personal data for purposes including:
Responding to enquiries and providing requested services.
Setting up and managing your marketing campaigns.
Sending you updates, offers, or newsletters (only if you’ve opted in).
Improving our website, services, and client experience.
Meeting legal, regulatory, and contractual obligations.
3. Legal Basis for Processing
We only use your data when legally permitted. Most commonly this will be:
To perform a contract with you.
Where it is necessary for our legitimate interests (e.g. growing our business).
To comply with a legal obligation.
With your consent (e.g. for marketing emails).
4. Sharing Your Information
We will never sell your data. We may share your information with:
Trusted service providers who support our business operations (e.g. IT, hosting, or payment processors).
Marketing platforms (e.g. Google, Meta, TikTok) only when running campaigns on your behalf.
Regulators or authorities if required by law.
5. Data Security
We take data protection seriously. We use appropriate technical and organisational measures to secure your personal data and prevent it from being lost, accessed without permission, or misused.
6. Data Retention
We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal or accounting requirements.
7. Your Rights
Under UK data protection laws, you have the right to:
Access the personal data we hold about you.
Request correction of your personal data.
Request erasure of your personal data (“the right to be forgotten”).
Object to processing where we rely on legitimate interests.
Withdraw consent at any time (where we rely on consent).
To exercise these rights, please contact us at contact@thebiggerbrand.co.uk.
8. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyse traffic. You can adjust your browser settings to refuse cookies if you prefer.
9. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
The Bigger Brand
contact@thebiggerbrand.co.uk
07540337093